2. How We Use Your Data

We do not sell your data. Every piece of information collected is strictly utilized to facilitate, improve, and secure the services we provide to you. Specifically, we use your data to:

• Execute and deliver web development, SEO, and maintenance contracts.
• Communicate critical technical updates, security patches, and server maintenance schedules.
• Process financial transactions and generate legal invoicing.
• Analyze traffic patterns to optimize our own website's Core Web Vitals and UX.
• Deploy relevant marketing communications (only if you have explicitly opted-in).

3. Cookies & Tracking Technologies

Keliyo employs cookies, web beacons, and similar tracking algorithms to monitor activity on our platform and hold certain information. These technologies are essential for specific functionalities, such as maintaining secure sessions and remembering user preferences.

You retain complete control at the browser level. You can instruct your browser to refuse all cookies or to indicate when a cookie is being routed. However, disabling cookies may restrict your access to secure client portals or specific interactive features on our site.

4. Data Sharing & Disclosure

We operate with a strict privacy-first mandate. We only share your personal data under the following highly specific circumstances:

• Service Providers: We may share data with vetted third-party vendors (e.g., AWS, Stripe, Google Analytics) solely for the purpose of executing operational services on our behalf. These vendors are bound by strict confidentiality agreements.
• Legal Compliance: We will disclose data if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your data is transferred and becomes subject to a different Privacy Policy.

5. Data Security & Retention

Security is our core competency. We utilize enterprise-grade encryption (SSL/TLS), secure firewall configurations, and routine vulnerability audits to protect your data from unauthorized access, alteration, or destruction.

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements.

6. Your Data Protection Rights

Depending on your geographic location (such as under the GDPR or CCPA), you have specific digital rights regarding your personal information. Keliyo fully supports your right to:

• Access: Request copies of the personal data we hold about you.
• Rectification: Request correction of any information you believe is inaccurate or incomplete.
• Erasure (Right to be Forgotten): Request the permanent deletion of your personal data under certain conditions.
• Restrict Processing: Request that we limit the processing of your data.

To exercise any of these rights, please contact our data compliance officer directly using the information provided below.